Frequently asked questions

Set the timer to 15, 30, 45 or 60 minutes. The device cycles through all chambers automatically, so you set it and let it run.

Squeeze provides adjustable compression with a published maximum of 270 mmHg and 12 modes. Use the control unit and the included instructions to select the available pressure and mode settings. The maximum is a device capability, not a recommended setting for every session.

Squeeze and Squeeze Heated come in one size. The leg opening is 70 cm (27.5 in) around and the boot is 81 cm (32 in) long. Measure around the widest part of your thigh and compare. The recommended height range is 163–193 cm. Contact NERV before ordering if you are close to a limit or unsure.

Compression therapy is well-tolerated by most healthy adults. However, you should not use the Squeeze if you have deep vein thrombosis (DVT), peripheral artery disease, severe peripheral neuropathy, active skin infections, or open wounds in the compression area. Consult your doctor before use if you are pregnant or have a cardiovascular condition.

We ship to Australia, New Zealand, Singapore, Hong Kong, China, Israel, the United States, Canada, the United Kingdom, and most of the European Union. More countries are being added — if you don't see yours at checkout, email us at contact@nervrecovery.com.

In-stock orders dispatch within 1 business day. Standard international delivery is free and takes about 7 days.

Standard shipping is free to the destinations offered by your selected NERV store. Check the delivery estimate for your market before placing an order.

We process orders quickly. If you need to make a change, email contact@nervrecovery.com as soon as possible with your order number. Once an order has been dispatched we cannot modify it, but you can return it under our 30-day return policy.

We accept returns within 30 days of delivery. NERV Squeeze and Squeeze Heated boots can be tried on once to check the fit and still be returned. Every other product must be brand new and unopened, for hygiene reasons. See our full Returns & Refunds policy for details.

All NERV hardware products come with a 1-year limited warranty against defects in materials and workmanship. See our Warranty page for full coverage details and how to make a claim.

Check the charging and connection instructions supplied with your model. If the issue persists, email contact@nervrecovery.com with your order number, model and a description of the problem. Do not follow a reset or firmware procedure intended for a different device.